Frequently Asked Questions
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Frequently Asked Questions
  • Why do I need to send my items to Fundz?

    To make a fair and accurate offer, our trusted in-house appraisers must physically inspect your item. This is as beneficial to you as it is to us. If we relied solely on images and descriptions, we could potentially make an offer that is too low for a very valuable item. You can also rest assured that your items will be safe and secure, both while in transit and at our secure facilities. Throughout the entire process of lending or selling to Fundz, your items are fully insured, protected, and strictly handled by our in-house appraisers.

  • How do I send my valuables to you?

    Your valuable item will be picked up by a FedEx courier free of charge. We even email you a FedEx label that you can print out. Packages are tracked from the moment they leave your door to the moment we receive them. And your valuables are insured by Lloyd Insurance from beginning to end.

  • How much does shipping cost?

    We cover most shipping expenses, including collection and insurance of your valuable item from your home to our secured facility. If you decide to pawn an item, we will pay for shipping the item to our premises, while you will cover the shipping costs for returning the item upon redemption.

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